General Admin VAs
Not every gap is estimating or project administration — and not every business is a builder. A General Admin VA handles the broader office workload: inbox, calendar, CRM, data entry, documents and customer administration, so the people running your business aren't running the paperwork too.
What a General Admin VA can take on
The recurring, rules-based work that has to happen every week and rarely needs your judgement to get done.
Communication & scheduling
- Email and inbox management
- Calendar management
- Bookings and appointment coordination
- Call and enquiry follow-up
- Travel and site visit arrangements
Data & systems
- Data entry and clean-up
- CRM administration and pipeline hygiene
- Spreadsheet management and reporting
- File organisation and naming standards
- System housekeeping
Documents & customers
- Document preparation and formatting
- Template building and maintenance
- Research and information gathering
- Customer administration and correspondence
- General business support
You don’t have to be a builder
Office administration is the same job in most businesses. An inbox that never reaches the bottom, a CRM nobody has updated, quotes that go cold because the follow-up never happened — that is a trades business, a consultancy, a clinic and an agency all describing the same week. We place General Admin VAs into any of them.
If you are in construction, you get something extra: our people are briefed for the industry, so they’ll know what a purchase order is doing in your inbox, why a certificate of currency matters, and that a call from a site supervisor outranks a supplier newsletter. And if the work later shifts toward estimating or project administration, we can widen the scope or place a second, more specialised VA alongside.
How placement worksCommon starting points
- A director's inbox that never reaches the bottom
- A CRM nobody has updated in three months
- Quote and enquiry follow-up that goes cold
- Spreadsheets rebuilt by hand every month
- Customer paperwork that never makes it off someone’s phone
Get the office workload off your desk
Tell us which tasks you'd hand over tomorrow if someone reliable was there to take them. That's the scope we'll build around.